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We know that you care how your personal data is used and shared with others. We appreciate your trust in us and will handle your personal data carefully and sensibly. This statement describes our privacy policy and informs you of the ways we use your personal data. By visiting and using our website and the services we provide to you, you accept and consent to the practices described in this statement, hereafter referred to as “Privacy Policy”.

Controller of personal information

Any personal data (according to article 4 of the General Data Protection Regulation (“GDPR”)) provided to or gathered by us shall be solely controlled by us according to our activities as data controller and be handled in accordance with this Privacy Policy. You can find us at:


725 route des barniers

38340 La sure en Chartreuse, France.

What personal data do we gather, for which purposes and on which grounds?

The personal data we gather from you as our customer helps us personalize and continually improve your shopping experience at our website : We use mainly your email address to send you newsletters via the third party called MailChimp (TinyLetter). That’ all.

How secure is information about me?

We have implemented appropriate technical and organisational measures in such a manner that all processing of your personal data will meet the requirements by law and ensure the protection of your rights. However such protection can unfortunately not be guaranteed, as no system available is one hundred percent safe. We work to protect the security of your personal data during transmission by using Secure Sockets Layer (SSL) software, which encrypts information and the personal data you input. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal data. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer, and to not use the “Keep me logged in on this device” login feature in this case.

Our computers are safeguarded by long and complex passwords. Our servers are physically situated in France and serviced by a French company. Our physical office can only be entered by authorized personnel. Visitors can only enter the building that our office is situated in, after being given access by authorized personnel.

Your privacy is of continuous importance to us, meaning we will evaluate our privacy policy frequently and are open to improvement and discussions.

Do we share the information we receive?

Information about our customers and their personal data is an important part of our business and we are not in the business of selling it to others. We keep your email address to send you news via a third partyr Tinyletter (MailChimp).

  • Third-party service provider (Mailchimp/tinyletter) is the only third party provider we may use.

Are children allowed to use the SMAOLAB website?

SMAOLAB doesn’t sell services for purchase by children. If you’re under 18, you may use the SMAOLAB website only with the involvement of a parent or guardian.

What about cookies?

Cookies are small text files that we transfer to your device to enable our systems to uniquely identify your device. We use functional cookies, and analytic cookies by a third-party (Woo commerce Analytics). The cookies we use have limited effect on your privacy, meaning we are not required to request your approval to place such cookies while you visit our website. However, if you have any questions about the cookies we use, please contact us and we will answer your queries. The SMAOLAB website uses the following types of cookies:

  • Functional cookies These cookies improve the user experience on our website. We use them to identify you when you want to sign in to our site, so you don’t have to enter your login details again.
  • Analytic third-party cookies We use Woo Commerce Analytics (Open source project), which will transfer cookies to your device. We use the (anonymous) information gathered by Woo Commerce Analytics to improve SMAOLAB’s products and services. We have altered the functionalities of Woo Commerce Analytics in accordance with the published ‘privacy friendly’ manner published and approved by the French Data Protection Authority.

To resume, we mainly use functionnal cookies to help you to not re-enter your login name, we keep your email to send newsletters, that’s mainly all we do 🙂

Conditions of use, notices & revisions

If you have any concern about privacy at SMAOLAB, please contact us with a thorough description and we will try to resolve the issue for you. If our reply or the solution we have offered you is not sufficient in your opinion, please inform us hereof. Alternatively you may address your complaint about our privacy policy at the French Data Protection Authority (

Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. Our business changes constantly and our Privacy Policy will change also. We advise you to check our website frequently to stay updated on possible changes. However, we stand behind the promises we make and will never materially change our policies and practices to make them less protective of personal data collected in the past without the prior consent of the customers affected.